Sales Agreement Terms and Conditions
Quote Acceptance and Payment terms
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Quotations are valid for 7 days and are dependent on the availability of stock.
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70% Deposit is required on acceptance of the Quotation before any manufacturing will start.
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Final payment is due on the day installation is completed.
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The Client accepts the terms and conditions of the sale agreement upon payment of the deposit.
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The Client’s acceptance of any and all quotations confirm that the design/s & specifications were done in accordance with the Client’s requirements and specifications.
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Go Glass & Aluminium reserves the right to amend any quotation based on final measurement.
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The Client confirms that the plan and design were reviewed with the Go Glass & Aluminium Representative.
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The Client confirms that the finishes, styles, and other material are correctly specified on the quotation and that the different material has been explained.
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Anodised Aluminium materials can differ slightly in colour shade and are received as such from the manufacturer. The client accepts that this is not a defect in the product.
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Should any extra accessories be required after quotations are accepted which were not specified on the originally signed quotation, an additional quotation will be issued. The additional quotation will constitute a separate contract.
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Go Glass & Aluminium cannot accept changes to the specification from what has been quoted once quotations are accepted and fabrication has started. The accepted quotation will need to be paid in full and an additional quotation will be issued. The additional quotation will constitute a separate contract.
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The Client agrees that all goods forming part of this sale agreement remain the property of Go Glass & Aluminium until paid in full and agrees that Go Glass & Aluminium may at any time decide to remove any and all goods should the Client decide not to pay the outstanding monies after installation is completed.
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Orders are custom made therefore no cancellations are allowed after the point of raw materials being purchased by Go Glass & Aluminium. In the event that an order is canceled, the full balance of the quotation will be payable by the client.
Lead Times and Installation
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General lead times are between 7 and 20 working days from the date of acceptance and receipt of deposit.
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Installation dates given are estimates. Although Go Glass & Aluminium will take all measures to keep to the date provided, dates are dependent on timeous delivery of material and availability of material - both of which are not in the direct control of Go Glass & Aluminium.
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Installation dates and times will be confirmed one day prior to installation. Go Glass & Aluminium will endeavor to deliver as soon as possible without compromising on quality.
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Completion of the project is dependent on stock availability, current workload, and size of the project.
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It is the Client’s responsibility to ensure that the site is ready for installation on the agreed installation start date. A fee of R550.00 (Five Hundred and Fifty Rand) will be charged in the event of the site not being ready on the arrival of the Installation Team. The installation will then be re-scheduled according to the next available opening.
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The duration period of the installation cannot be determined, prior to the installation commencing.
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It is the Client’s responsibility to ensure that the area where the installation is to be completed, is cleared from all furniture, curtains/blinds, portraits, and any other valuables before installation can start.
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Go Glass & Aluminium will not be held responsible for costs involved with third party contractors such as builders as a result of extended installation periods or a delay in installation start dates
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The Client will not have the right to impose penalties of any sort against Go Glass & Aluminium as a result of any delays that may occur.
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Please note that although we take special care to not break tiles or scratch walls/paint, we cannot guarantee this. Should this occur, we will not be able to repair/replace this.